Shipping policy

Last updated: October 12, 2026

Thank you for shopping with Siempre Summer. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders are processed within 3 to 5 business days (excluding holidays). Handmade and made-to-order items can take longer, and this is noted on the product page.

Orders placed after noon or on weekends and holidays may begin processing the next business day.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Rates & Delivery Times

Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Puerto Rico, U.S. Virgin Islands, and the United States

Estimated delivery: 3 to 10 business days. Free shipping on orders over $75. Orders under $75 ship for a flat rate shown at checkout.

Delivery speed is not the same across these three destinations. Puerto Rico, the U.S. Virgin Islands, and the mainland United States are served by different carrier routes, so some orders arrive closer to 3 business days and others closer to 10. The estimate shown at checkout for your address is the most accurate one, and the same shipping rates apply to all three.

Caribbean

Estimated delivery: 10 to 21 business days depending on the island. A flat shipping rate is shown at checkout. Free shipping does not apply to Caribbean destinations outside Puerto Rico and the U.S. Virgin Islands.

Customs, Duties & Taxes (Caribbean Orders)

Orders shipped outside Puerto Rico, the U.S. Virgin Islands, and the United States may be subject to customs duties, import taxes, and carrier brokerage or handling fees. These charges are set by the customs authority of the destination country and are not collected by us unless checkout says otherwise. They may be due before or at delivery and are the customer's responsibility. Customs processing can also affect delivery times. We recommend checking your local import rules before placing an order.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping Destinations

We currently ship to:

Puerto Rico, U.S. Virgin Islands, and the United States

The Caribbean: Anguilla, Antigua & Barbuda, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Caribbean Netherlands, Cayman Islands, Curaçao, Dominica, Dominican Republic, French Guiana, Grenada, Guadeloupe, Guyana, Haiti, Jamaica, Martinique, Montserrat, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Martin, St. Vincent & Grenadines, Suriname, Trinidad & Tobago, and Turks & Caicos Islands.

Address Accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier. We work with small producers across multiple islands, so delays can happen, and we will contact you if your order is affected.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.